All of the most common questions answered here…

Whether you are an experienced traveller or are considering your first small-group tour, we’ve put together some of the most common questions we get asked about our tours of Britain. Scroll through the questions below and click on the + to see the answers. If you have any further questions which aren’t answered here, please send us email to info@go-tours.co.uk or give us a call on +44 (0) 2037110147.

 

BEFORE YOU BOOK

On the page of the tour you wish to join, click the green ‘Book Now!’ button. Then just choose your preferred date & accommodation type and complete your information. Once your booking has been confirmed we will send you a confirmation email. Our online booking system is clear, simple & secure and we accept a variety of credit & debit cards, as well as PayPal.

Anyone! You are welcome to join us whether you are a single traveller, a couple, a group of friends or a family (with children over 10). Typically, many of our guests fit in the 30-60 age bracket, but our tours are designed to be suitable for everyone!

We thinking going solo is a great way to travel, and encourage single travellers to join us on tour! Our tours travel in small groups, so the atmosphere is very friendly and it’s easy to get to know your fellow tour companions.

Our tours travel with a maximum of 16 passengers each. By travelling in small groups we aim to create a more personal and friendly tour environment, and provide a more authentic tour experience. Additionally, by travelling in smaller vehicles our tours can use smaller country roads and access locations that many other tours cannot!

When you book your tour, you will be given a choice of accommodation type – you can choose to stay in either B&B’s or Hotels. We think that giving you the choice of where you stay is the best way of ensuring you get the right accommodation for you! For more information, check out our ‘Tour Accommodation‘ page.

PREPARING FOR YOUR TOUR

Our tours depart from the Mercure London Kensington Hotel, in Earls Court, London, which is easily accessed from central London or Heathrow Airport via the London Underground. We kindly ask that you arrive at least 15 minutes prior to the described departure time. For more information check our ‘Meeting Point‘ page.

You are welcome to stay at the hotel where the tour starts and finishes; the Mercure London Kensington. All guests travelling on our tours will receive a discount when booking any stay at the hotel, just click here to book. If you wish to stay nearby, the Mercure Hotel is located in Earls Court, one of London’s main accommodation hubs. There are many hotels and B&B’s in the area to choose from.

Of course it depends on you, what you intend to do and what you want to get out of the tour. As a general rule, allowing an average £50 per person per day would be more than enough for meals, attractions and a few unexpected extras!

Due to weight restrictions and our vehicle luggage space, each person may bring one suitcase and one carry-on item, such as a backpack. We ask that your suitcase does not exceed 15kg in weight. If your luggage is too large or heavy, then we may not be able to accept it.

If you have any specific dietary needs or allergies, then please let us know. Most accommodation providers are able to cater for all types of dietary requirements.

There will be times where you’ll be on your feet for a while, so comfortable footwear is recommended! Also, due to the unpredictable nature of British weather, we advise bringing waterproof clothing. For up to date weather reports, visit: www.bbc.co.uk/weather.

We require that all of our guests travelling with us have appropriate travel insurance cover.

DURING THE TOUR

We normally begin our days around 9am, and you will be picked up directly from your accommodation. Whilst travelling in the minibus your Driver-Guide will provide interesting commentary. We try to ensure that you will never be on the road for more than two hours at a time, and we will always try and stick to the scenic country roads. At each stop your Driver-Guide will explain the relevant history, details of the places of interest and attractions, suggest places to eat and answer any questions you may have. The day normally concludes around 6pm, and you will be dropped back off directly at your accommodation.

Your all-in-one tour guide, driver and comrade on the road! All of our Driver-Guides are fully qualified and will also provide interesting historical commentary & information about all of the places that you visit. During the tour if you have any problems or questions, your Driver-Guide will be there to help. Our Driver-Guides are passionate, hard-working & there to help ensure you have a fantastic, memorable tour!

Entrance fees to attractions are not included in the cost of the tour. We want to give you the choice of how you spend your time in the places we visit. We will advise you of the things you may want to do and the relevant admission fees where necessary. As a general rule we aim to keep visits to fee-paying attractions to a minimum.

Here are examples of the main attractions and the costs of the ‘Cornwall and the Cotswolds’ tour (Prices correct for 2019):

  • Stonehenge – £21.10 adults, £19.00 concessions, £12.70 children
  • Salisbury Cathedral – £7.50 adults, £6.50 concessions, £3.00 children
  • Minack Theatre – £5.00 adults, £2.50 under 15’s
  • Roman Baths, Bath – £20.00 adults, £18.50 concessions, £12.50 children

Here are examples of the main attractions and the costs of the ‘York & the Lake District’ tour (Prices correct for 2019):

  • Kings College – £9.00 adults, £6.00 children
  • Lincoln Castle & Cathedral – £18.00 adults, £15.00 concessions, £10.00 children
  • Hill Top – £11.80 adults, £5.90 children
  • York Minster – £11.50 adults, £10.50 concessions
  • Shakespeare’s Birthplace – £17.50 adults, £16.50 concessions, £11.50 children

Meals are not included in the tour, but we will give you suggestions of where to find good local restaurants, cafés and pubs and you are free to choose. On some evenings you are welcome to join your fellow tour members and Driver-Guide for drinks or group dinners.

The accommodations we arrange are places that are tried and regularly tested by our team at GO-tours. They are places that will provide a friendly welcome, nice rooms and of course a great English breakfast! When you make your booking you are able to choose between B&B’s and hotels – to find out more about making this choice, have a look at our Tour Accommodation page.

Yes of course. At the end of each day, you will be taken directly to your accommodation. If you have difficulties carrying your luggage, help will be provided. You will also be collected directly from your accommodation each morning!

OTHER QUESTIONS

We strive to ensure that our operations have as little impact on the environment as possible. Our minibuses are very efficient, and by operating tours we are taking cars off the road. We also support tree planting projects in order to offset our carbon emissions. See our Sustainable Tours page for more details.

No. It is part of our company policy that we never receive any commission from accommodation providers. We have chosen to work with selected hotels and B&B’s simply because we have visited many accommodation providers and those are the ones we like. At GO-tours it is important for us to maintain a positive relationship with our partners; working together to provide you the customer with the best experience possible. In order to maintain high standards, GO-tours does not receive any commission from any accommodation providers.

We suggest that to make the most of our tours you need to be comfortable walking for long periods. However, the tours are for you to enjoy as you wish. For those who enjoy walking and hiking there will be opportunities to do so. For those who wish to enjoy a more relaxed pace, you can enjoy the tour at your leisure Our tours are not strenuous, but are deisgned to make the most of each day and give you sufficient time to explore each place we visit. If you do have any underlying health issues, we kindly ask you to let us know when making your booking, and we can advise you as necessary.

Our tours travel in comfortable, modern Mercedes minibuses, which are fully air-conditioned, have leather seats, tinted passenger windows and device charging facilities. Our vehicles are efficient as well as regularly maintained and serviced.

Yes. The tour itineraries are designed to make the most of each day, however, there is a level of flexibility. Due to the nature of small group travel, your Tour Leader may be able to make small amendments to the itinerary if there is group consensus. Of course, if you have specific places you want to visit, and dates you wish to travel, then you may prefer to ‘design’ your own tour. Please see our ‘Bespoke Tour’ page for more details.

If you have booked a tour with us and need to cancel, please let us know as soon as possible. If you have to cancel then you will incur a charge, depending on how much notice you are able to provide. For our full cancellation policy, please read our Terms and Conditions.

If you have any further questions, please feel free to contact us via: info@go-tours.co.uk.